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SUPPORT
Stuck in the time machine? Most things are a tap away inside the app; the rest is one email.
CONTACT
Email support@90skids.app. Tell us the phone you play on (iPhone or Android), what you tapped, and what happened instead. We reply within two working days.
PURCHASES
- I paid but the vaults are still locked. Open any locked vault and tap Restore at the top of the unlock screen. The app asks the store for your purchase and unlocks everything within a few seconds. If it does not, make sure you are signed in to the same Apple ID or Google account that made the purchase.
- New phone. Install 90sKids, open a locked vault and tap Restore. The one-time unlock belongs to your store account, so it comes with you.
- Refunds. Purchases are made through the App Store or Google Play, and refunds are theirs to issue: on iPhone go to reportaproblem.apple.com; on Android use the Google Play refund form. Once the store refunds you, the unlock is removed from your account automatically.
YOUR ACCOUNT
- Keeping progress across phones. Verify your email under Settings → Account; your streak, vaults and Time Capsule cards then follow you to any phone where you verify the same address.
- Deleting your account. Settings → Account → Delete account erases everything, permanently. If you no longer have the app, see Delete Your Account.
PLAYING
- Wrong region's memories? Change it under Settings → Region. India and the USA each have their own memories.
- Sound. The app respects your phone's silent switch. To turn the sound effects off for good, use Settings → Sound.
- A memory has a wrong answer. Email us the memory's clues and what you think is right; we check every report.
See also our Privacy Policy and Terms of Service.